Customer Care

We're going out on a limb here — like a monkey on a tree — by assuming you don't like feeling ignored, neglected, or given the runaround by mediocre customer care. Well, we don't either. That's why ours is prompt, friendly, and attentive.

Customer care is a part of your shopping experience. If you're not happy, we're not happy. That's why we go above and beyond to address your needs and concerns, answer your questions, get your feedback, and make things right. So we can all be happy. (Happy is good.)

Truth is, we love hearing from you. It gives us a chance to connect on a personal level. And that, as they say, is worth the price of admission. Along with promoting healthy skincare and protecting monkeys and other animals, creating a positive experience for you is what makes us happy.