Shipping Policy

General information*

Mndful Animl ships to destinations throughout the Continental United States (including P.O. Boxes), Hawaii, Alaska, and U.S. territories (U.S. Virgin Islands, Puerto Rico, and Guam), as well as to APO and FPO addresses. At present, we do not ship to international addresses.

Shipping protocol 

We have implemented unique protocols to ensure your package arrives safely and on time. These include a streamlined processing system; eco-friendly packing materials to protect your order (and our planet) against damage; and a variety of reliable shipping options. All orders received before 12pm Central Standard Time (CST) are routinely processed and shipped the same day, Monday through Friday, excluding national holidays. 

Free shipping

We provide free standard shipping & handling for all orders $50 and over (excluding gift boxes, discounts, and taxes) to shipping destinations within the Continental United States (Excludes Hawaii, Alaska, and U.S. Territories, P.O. Boxes, APO/FPO addresses.)

Shipping methods and fees (U.S./Territories)

We use several reliable carriers for shipping, among them USPS and UPS. The following are fixed and/or estimated fees and approximate arrival times: 

Economy - Continental U.S. (3 - 7 Business Days)
  • Orders $50 and over: Free
  • Orders under $50: $7.95
    Economy - Hawaii, Alaska, Puerto Rico, U.S. Virgin Islands (5 - 9 Business Days)
    • Orders $95 and over: Free
    • Orders under $95: $22.50
      Expedited Shipping - Continental U.S. 
      • Express (2 - 3 Business Days): $18
      • Priority (1 - 2 Business Days): $35
        A signature may be required for Priority and/or Express Service. Priority service is not available for shipping to Hawaii, Alaska, U.S. Territories, APO/FPO addresses, or P.O. Boxes. The above flat shipping fees are for standard consumer orders of between 1 and 9 products. only. Larger orders may require higher shipping costs.[PLEASE NOTE: Estimated delivery does not include processing time. Any order received after 12pm CST, during the weekend, or on a national holiday will be processed on the next business day. All shipping fees are subject to change in accordance with carrier rates. Mndful Animl does not assume responsibility for carrier delays in shipping.]

        Electronic delivery 

        Online eGift Cards are delivered via email. The sender’s name and email address are included in the email for the recipient to see.

        Applicable sales tax

        We are required by law to collect and remit applicable sales tax based on the retail sales tax laws of your delivery destination. This sales tax is automatically computed and displayed when you make your purchase. It is included in your total.

        Tracking your package

        Once your order ships, you'll receive an email from us. This will provide a tracking number/link, so you can conveniently monitor your order’s progress and estimated arrival date.

        Resolve order issues quickly

        If you have any issues with your order, contact our customer service by email and we’ll resolve them promptly. Our goal is to provide you with a refreshingly positive experience. For us, that means complete satisfaction from the moment you visit our site to the moment you begin enjoying our products. 

        Contact us by email: info@mndfulaniml.com

        *The above shipping and handling schedules/fees are for direct-to-consumer purchases only.