Shipping Policy
General information*
Mndful Animl ships to destinations throughout the Continental United States (including P.O. Boxes), Hawaii, Alaska, and U.S. territories (U.S. Virgin Islands, Puerto Rico, and Guam), as well as to APO and FPO addresses. At present, we do not ship to international addresses.
Shipping protocol
We have implemented unique protocols to ensure your package arrives safely and on time. These include a streamlined processing system; eco-friendly packing materials to protect your order (and our planet) against damage; and a variety of reliable shipping options. All orders received before 12pm Central Standard Time (CST) are routinely processed and shipped the same day, Monday through Friday, excluding national holidays.
Free shipping
We provide free standard shipping & handling for all orders $50 and over (excluding gift boxes, discounts, and taxes) to shipping destinations within the Continental United States (Excludes Hawaii, Alaska, and U.S. Territories, P.O. Boxes, APO/FPO addresses.)
Shipping methods and fees (U.S./Territories)
We use several reliable carriers for shipping, among them USPS and UPS. The following are fixed and/or estimated fees and approximate arrival times:
- Orders $50 and over: Free
- Orders under $50: $7.95
- Orders $95 and over: Free
- Orders under $95: $22.50
- Express (2 - 3 Business Days): $18
- Priority (1 - 2 Business Days): $35
Electronic delivery
Applicable sales tax
Tracking your package
Once your order ships, you'll receive an email from us. This will provide a tracking number/link, so you can conveniently monitor your order’s progress and estimated arrival date.
Resolve order issues quickly
If you have any issues with your order, contact our customer service by email and we’ll resolve them promptly. Our goal is to provide you with a refreshingly positive experience. For us, that means complete satisfaction from the moment you visit our site to the moment you begin enjoying our products.
Contact us by email: info@mndfulaniml.com
*The above shipping and handling schedules/fees are for direct-to-consumer purchases only.